Amazon became a pandemic giant. In Austria, the platform is the undisputed number one among online shops and marketplaces. For years, the success of the company was accompanied by accusations of a breach of competition law, complaints regarding their employment terms, and consumer protection concerns. The present study contributes to the debate with an in-depth and databased analysis of the marketplace.


For the full version of the study in German see here.

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AK Wien

Daniela Zimmer

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