It is well known that the coronavirus pandemic has hit consumers and companies hard, particularly in the field of travel. As a result of the crisis, known problems in consumer law have become more evident and a lack of clarity, gaps in legal protection and practical difficulties in asserting rights have been highlighted. The Austrian Chamber of Labour therefore calls for improvements and clarifications within the european travel law, namely the Package Travel Directive and the Passenger Rights Regulations for air, rail, ship, coach and bus travel.